Survey underway to help improve health social services

A survey has been created for members of the public to voice their needs to the Haldimand-Norfolk Health and Social Services board about its programs and services.The anonymous community needs assessment survey was designed to take the pulse of the population when it comes to all things public health, social services, housing and more. It was created by a group in the QPAP (Quality, Planning, Accountability, and Performance) department.Questions cover a wide range of topics, including respondents’ ability to access social services and healthcare, eating and exercise habits, family make-up, housing situation and more.Some questions are basic:  “What was your total household income, after income taxes, in 2018?” and “What services do you think are needed to improve the social health of yourself, your family, and/or your community?”Other topics covered include mental health, addictions, homelessness, childcare and employment among others.Respondents are also asked their views on Haldimand and Norfolk such as their level of agreement to statements such as  “Haldimand-Norfolk is a good place to raise a family” or “Haldimand-Norfolk is a safe place to be my true self”.The data will go a long way in helping staff refine and improve the services they deliver to the more than 100,000 residents of Haldimand and Norfolk.“Resident feedback is one of the best ways for us to understand what people need and where, so this survey is incredibly important,” Chimere Okoronkwo, Director of Health and Social Services’ Quality, Planning, Accountability and Performance department, said in a press release.“The more people who take part in the Community Needs Assessment, the more data we have – and the more data we have, the better we can plan for the future.”There is no set goal for a number of respondents, but the more people that fill it out the better.The survey can be done online or over the phone, and is available in English, French and Spanish. It takes about 15 minutes to complete and will be open until Sept. 30. It can be completed by phone by calling 519-426-6170 ext. 3274.Respondents will be entered into a draw for one of three $25 gift cards to a local grocery store.Haldimand-Norfolk Health and Social Services deliver a variety of services that build and sustain the community, in the areas of public health employment, children’s services, housing and more.The survey can be found at read more