Will live mobile video banking become the branch of the future?

first_img ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr Typically when bank and credit union executives hear “video banking” they think of ITMs — interactive teller machines — units used for drive-up banking and in-branch kiosks. They’ve been around for years and a number of institutions have had success with them.But now the technology has evolved, and so have consumer habits. Chatting by FaceTime or Skype is done by millions every day. Video conferencing has become commonplace in business. And of course people create and view videos constantly with their mobile phones.So why not skip the trip to the bank and just video-connect on your phone with your favorite banking assistant to help you with getting a mortgage or setting up a CD ladder? Sure you could just Skype them if you had their number but that wouldn’t allow you to view, exchange and even sign documents on your phone or laptop. continue reading »last_img

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